The Higher Education Loans Board (HELB) has made it easier for beneficiaries to keep track of their loan status through its revamped online portal and mobile app. In a notice released on Monday, August 25, the board reminded loanees that they can now conveniently access their loan balances and download statements without visiting HELB offices.
According to the notice, the information is available on the Loanees’ Portal accessible at helb.co.ke/loanees-portal. Whether you are still in school, in your grace period, or already repaying, the platform provides detailed statements reflecting all transactions related to your loan.
Step-by-Step Guide
- Visit the HELB Loanees’ Portal at helb.co.ke/loanees-portal.
- Log in using your account credentials. First-time users must register by providing personal details such as their email address and National ID number.
- Check your email inbox to activate the newly created account.
- Once activated, sign in to the portal and go to the “Self-Serve” tab on the dashboard.
- Click on the “Statement” option. You will be redirected to a page showing your loan balances.
The statement not only highlights your outstanding loan balance but also gives a timeline of all loans taken during your higher education. It shows the disbursements sent directly to your institution for tuition as well as any funds deposited into your personal account for upkeep.
For those who have completed repayment, the same self-serve tab can be used to apply for and download a HELB compliance certificate via the Higher Education Fund (HEF) portal. This certificate is often required by employers, especially within the public sector, as proof of loan clearance.
By digitizing the process, HELB has eliminated the need for long queues at its offices, offering loanees a faster and more convenient way to stay updated. The online service also enhances transparency by giving students and graduates an accurate reflection of their financial obligations at any given time.
With the portal and mobile app, HELB continues to embrace digital solutions that make higher education financing more efficient and accessible to Kenyans.
