A growing number of university graduates are turning to ChatGPT for more than academic help they’re using it as a digital confidant.
For Churchill Augo, a recent graduate, ChatGPT has become a “trusted friend.” He explains, “He doesn’t judge me, and there’s no chance he’ll share my dark story with anyone.” As an introvert, Churchill finds it easier to open up to the AI than to his close family. “There are things I just can’t share with them… But he doesn’t see me that way, so I feel safe to open up. Strangely, it’s been working for me.”
Though widely known for aiding students with assignments, ChatGPT is now gaining popularity as a source of emotional support. Social media platforms like TikTok are filled with testimonials from users praising the app for offering comfort during difficult times.
Akinyi Otieno, another young graduate, points to affordability as a key reason for using ChatGPT. “Therapy sessions can be expensive. Some issues don’t feel serious enough to pay for therapy, but they still need to be talked about,” she said. For Akinyi, the app provides immediate, judgment-free support.
Winnie (not her real name) turned to ChatGPT after suffering multiple heartbreaks. “My friends were tired of hearing about my relationship drama. I felt so alone and just needed someone to talk to,” she shared.
However, not everyone finds solace in the chatbot. Javan, who had success using ChatGPT for work, tried engaging with it emotionally but didn’t feel a connection. “I didn’t like the responses I got… I just deal with my issues in my own way.”
While ChatGPT can provide companionship and a listening “ear,” experts caution that it is not a substitute for professional counseling. AI lacks the emotional depth, ethical training, and personalized care that licensed therapists offer.
As more young people seek digital solutions for emotional wellness, the rise of ChatGPT as a virtual companion raises important questions about the evolving relationship between humans and technology.
