Kenya is taking a leading role in redefining public sector efficiency and citizen engagement through a range of homegrown innovations at the 2025 Africa Public Service Day (APSD), held in Addis Ababa, Ethiopia. The annual event, which unites African nations to reflect on the progress and challenges of public administration, is themed “Enhancing the Agility and Resilience of Public Institutions to Achieve Equitable Governance and Rapidly Address Historical Service Delivery Gaps.”
The celebrations, officially opened by Ethiopia’s Deputy Prime Minister Temesgen Tiruneh, provided a platform for Kenya to showcase pioneering solutions aimed at improving transparency, responsiveness, and sustainability in governance. Leading Kenya’s delegation is Principal Secretary for Public Service and Human Capital Development, Dr. Jane Kere Imbunya.
Among the standout innovations is the Automated Reporting Management Information System by the State Department for Internal Security and National Administration, which seeks to streamline data management and enhance accountability in security operations. The JazaMiti Initiative by the Kenya Forestry Research Institute introduces a citizen-participation model in afforestation and environmental conservation, promoting community ownership and climate resilience.
The Water Recycling Technology developed by Baringo National Polytechnic presents a sustainable approach to water conservation, particularly critical in arid and semi-arid regions. Huduma Kenya’s “Universal Agent” model expands the scope of integrated public service delivery, enabling citizens to access multiple services through a single touchpoint, reducing bureaucracy and wait times.
Further contributions include Tharaka University’s “Poultry MeloVax”, a locally-developed poultry vaccine aimed at boosting livestock productivity and rural livelihoods, and KARGOPAY from the Kenya Ports Authority, a digital payment solution designed to enhance efficiency in port logistics and cargo handling.
“These innovations are a testament to Kenya’s commitment to transformative governance, citizen-centric services, and sustainable development,” noted Dr. Imbunya.
Kenya’s presence at APSD 2025 highlights the country’s strategic focus on leveraging technology and institutional collaboration to bridge historical service delivery gaps and build more resilient governance systems. As other African countries engage and learn from each other’s experiences, Kenya remains at the forefront of shaping a modern, inclusive, and agile public service landscape.
