Traders at Nairobi’s Toi Market in Kibera are voicing deep frustration over unfulfilled promises made by both county and national government leaders. Despite repeated visits and grand pledges especially during election seasons traders say no meaningful development has materialized over the years.
Many of the traders, some with decades of experience at the market, recall promises of a fully modernized facility, a perimeter wall to enhance security, improved sanitation, and even a fire station to respond to frequent fire outbreaks. However, not a single project has been implemented.
“We were told the market would be rebuilt and modernized. They promised a wall around the market to prevent theft and land grabbing. They even promised to construct a fire station nearby. But up to now, nothing has happened,” lamented Okoth Ongayo, a vocal representative of the business community.
Toi Market, which supports hundreds of families, continues to operate in poor conditions marked by makeshift stalls, open drainage, and inadequate waste management. Traders say they are running out of patience and want immediate action not more political rhetoric.
Security remains a major concern. Without a perimeter wall, cases of theft and nighttime break-ins have surged, forcing some traders to close early. “This market has suffered from fires, floods, and now theft. We feel unprotected, and leaders only show up when they need votes,” another trader added.
Responding to the outcry, Nairobi County Chief Officer for Markets, Jane Wangui, acknowledged the grievances and assured traders that plans to improve the market are underway. “We are aware of the issues and want to assure traders that the modernization plans have not been abandoned. Discussions and planning are ongoing,” she said.
Wangui called for patience, citing the lengthy processes involved in planning, approvals, and budgeting for infrastructure projects.
Still, many traders remain skeptical, noting that they’ve heard similar promises before. They are now calling for increased transparency and greater community involvement to ensure that promised developments meet their needs and are actually delivered.