The resale of Premier League tickets has become a widespread issue, with an illegal black market now thriving online. Companies operating from locations as varied as Switzerland, Spain, and Dubai have been discovered selling thousands of tickets for top-tier English football matches. These companies are exploiting software and memberships to secure tickets from clubs’ online platforms, then reselling them at exorbitant prices.
The practice, which is illegal in the UK, is known to have caused significant challenges for genuine football fans. BBC Sport’s investigation revealed that tickets for sold-out games, including the highly anticipated Manchester derby, were still available for purchase through these black market sites just days before the match. In some cases, fans who bought tickets through these platforms were able to enter stadiums without issue, although many others have faced problems with invalid tickets.
Prices for these resold tickets can be anywhere from two to four times the original value. For example, a family of tourists was reported to have paid £2,200 for tickets that originally cost £87. These tickets were typically transferred digitally, often with no seat information until the day of the match, and instructions advising customers on how to avoid detection by security.
Despite the illegal nature of ticket resale, the companies behind the black market sites argue that secondary ticket sales benefit consumers by promoting choice and competition. However, critics, including football supporters’ groups and experts, highlight the potential risks, including undermining stadium segregation rules and creating safety hazards.
Premier League clubs are attempting to tackle the issue. Arsenal, for instance, has already cancelled over 70,000 memberships suspected of trying to secure tickets through unauthorized channels. Everton has been collaborating with local police to combat the problem, while Liverpool and Chelsea have also taken steps to block bot-based purchases. However, with only a handful of arrests each season, the scale of the issue remains a serious concern for fans and officials alike.
The effectiveness of current regulations remains under scrutiny, with many calling for stronger legislation to curb the influence of overseas companies involved in illegal ticket sales. Until stricter measures are introduced, football fans may continue to face barriers when trying to secure legitimate tickets for their favorite teams.