DXC Technology has introduced Assure Broking Essentials, a multi-tenant, AI-powered SaaS platform tailored for small and mid-sized insurance brokers. The platform aims to modernize broker operations, streamline workflows, and enhance customer service through automation and advanced analytics.
Modernizing Broker Operations with AI
Assure Broking Essentials integrates seamlessly with major partners, including ServiceNow and AWS, enabling brokers to leverage cloud-based solutions while improving efficiency and reducing operational complexity. By combining AI insights with scalable software infrastructure, the platform provides real-time analytics, risk assessment tools, and automated client engagement features.
“The insurance brokerage sector is rapidly evolving, and brokers need smarter tools to stay competitive,” said a DXC spokesperson. “Assure Broking Essentials empowers brokers to automate administrative tasks, focus on client relationships, and make data-driven decisions.”
Key Features
- AI-Powered Analytics: Provides predictive insights for client retention, policy recommendations, and risk management.
- Workflow Automation: Streamlines policy management, claims processing, and compliance reporting.
- Cloud Integration: Connects with ServiceNow and AWS for scalability, security, and team collaboration.
- Enhanced Customer Engagement: Enables personalized communication and digital service delivery to improve client satisfaction.
Driving Digital Transformation in Insurance
The launch reflects a growing trend toward AI adoption and digital transformation in the insurance sector, particularly for brokers who may lack the resources of larger insurers. By offering a centralized, intelligent platform, DXC Technology aims to level the playing field and help smaller brokers deliver efficient, professional services.
Industry analysts highlight that AI-driven SaaS platforms are increasingly essential for brokers facing rising customer expectations, regulatory challenges, and market competition. Platforms like Assure Broking Essentials integrate automation, analytics, and cloud capabilities to strengthen operational resilience and support business growth.
Global Rollout and Future Vision
DXC Technology plans to roll out Assure Broking Essentials globally, beginning with pilot programs in key markets. The platform is designed to evolve continuously, adapting to emerging trends in insurance technology and providing brokers with enterprise-grade AI tools to modernize operations and enhance client experiences.
With Assure Broking Essentials, small and mid-sized insurance brokers gain access to advanced AI capabilities, helping them stay competitive, streamline workflows, and deliver exceptional service in a rapidly changing insurance landscape.
