Super Metro Limited has issued a formal statement in response to a road accident that occurred on the morning of Tuesday, June 10, 2025, along Juja Road. The incident involved one of the company’s buses, which was traveling from Juja Town to Nairobi’s Central Business District using the Thika Superhighway service lane. The bus reportedly collided with a lorry, causing it to veer off the road and flip onto its side.
In the statement, Super Metro confirmed that there were no fatalities in the accident. However, two individuals sustained minor injuries and were promptly attended to by emergency responders and bystanders at the scene. First aid was administered as the injured awaited professional medical support. The company expressed its sincere regret over the incident and extended gratitude to those who assisted during the emergency.
Preliminary information gathered by the company suggests that the lorry involved in the accident was swerving at high speed prior to the collision. Super Metro has since reported the matter to the Juja Police Station and is working closely with law enforcement to ensure a thorough investigation is carried out. The aim is to establish the exact circumstances that led to the crash and to hold accountable any parties found to be at fault.
Reaffirming its dedication to safety, Super Metro emphasized that it remains fully committed to maintaining the highest standards in public transport operations. The company highlighted that the safety and well-being of its passengers, staff, and the general public remain its top priorities.
The incident, which took place near Burudani Address, saw quick response from emergency teams and local Good Samaritans who helped evacuate passengers. Some of the individuals seated at the front of the bus were forced to crawl out through the shattered windscreen in order to exit the overturned vehicle safely.
In their communication, the company also thanked their customers and stakeholders for the continued support and understanding during this period. They acknowledged the inconvenience caused and assured all affected that they are doing everything possible to address the situation responsibly and promptly.
Super Metro further encouraged affected passengers and the general public to reach out to their customer service team for any concerns, clarifications, or further support related to the incident. They provided contact details to facilitate open and transparent communication as they work through the aftermath of the accident.
The company concluded the statement by reaffirming its commitment to accountability, safety, and continuous improvement in service delivery.
